Fact: Average consumers are fickle. In light of this fact, companies who intend to sell their wares to the masses should test the product that comes off of the assembly line (not just the product that’s created in the lab) in case an average person who buys it off the shelf will find the end product to be unusable, faulty or annoying in some way.
In this case, the engineers over at the Wolfgang Puck coffee factory forgot to take a bag off the assembly line and make sure that an average person can open it with their bare hands. I have tried tearing open this thing with two pairs of pliers latched onto both ends and have found that the bag will tear before the glue will give way.
Wolfgang Puck’s coffee can be found at Walmart for a reasonable price ($6-$7) and the quality of the coffee is above average, but it’s this packaging that will most likely discourage me from ever buying this brand again.
This is actually the second time I’ve tried buying this brand over a couple of months and the result is always the same (I assumed that the first couple bags I bought time were flukes… guess not).
As you can see in the picture above, I had to cut the side of the bag open with a steak knife as I was rushing to make coffee in the morning. It was like Saw 6 (they’ve already made #5), except only my own (working) life was at stake, not others’. The fact that this packaging ended up being such a hassle made me all the more annoyed since I was already short on time.
Pictured below is the cannibalized bag after being folded over and shut.
Final verdict: Wolfgang Puck coffee in general is decent, but opening the bag initially and then pouring it a chore.